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News

New netlink debug mode

6/7/2018

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A new debug option makes it easier to debug NetLink requests if a page is not working as intended. When you activate debug mode NetLink will insert related debug info directly within the source code of the resulting web page. This allows a NetLink developer to simply view the source code of a page to see info that can be helpful in debugging the NetLink request. 
netlink_debug_mode.pdf
File Size: 993 kb
File Type: pdf
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New TaskWise Alert Manager Portal

5/31/2018

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The new TaskWise Alert Manager portal includes the following enhancements:
  • Quickly and efficiently review TaskWise alerts information
  • Access the Alert Portal including:
    • ​Alert Transactions
    • Alert Driver Files
    • Alert Schedules​
  • Alert Transactions Tab are based operator's security to see specific alerts
  • Please review the documentation for more information and details
Picture
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Notes available for sqlsync!

4/30/2018

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  • SouthWare Notes are now available in SQLSync.
  • (XD Notes are not available at this time.)
  • Please review the documentation for more information and details.
notes_available_for_sqlsync.pdf
File Size: 895 kb
File Type: pdf
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notes available for odbc!

4/30/2018

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SouthWare Notes are now available in ODBC.
(XD Notes are not available at this time.)
Please review the documentation for more information and details.
Picture
notes_available_for_odbc.pdf
File Size: 895 kb
File Type: pdf
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excel export from fyi supports more than 65K rows

11/30/2017

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Users can now Export to EXCEL using FYI to export more than 65,536 rows.
EXCEL2007 and above will now create .xlsx files.
  • If using EXCEL2003, the older .xls file is still created and limited to 65,536 rows.
  • Technical Note: File format for Excel 2007 and above was changed to "Default" instead of "Normal".
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technician installer portal

6/30/2017

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The Technician Installer Portal now provides technicians a simpler way of doing installation work by using a phone (or tablet) browser to:
·         View scheduled install work
·         See what items are to be installed
·         Record when they start/stop work on a service order
·         Capture a customer signature
·         Update finish status for a service order (including entering notes if needed)
​
This portal is a subset of the SouthWare Mobile Tech portal and doesn’t allow any data entry except for signature and finish status/notes.  It is designed to be easily usable on the smaller screen of a phone.
technician_installer_portal.pdf
File Size: 531 kb
File Type: pdf
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New option to add / view so history notes from the remote tech portal

6/30/2017

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When viewing SO History from the Remote Tech portal a new tab allows you to add or view Notes.  ​
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Subareas now available to print notes on select sf forms

6/30/2017

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This new feature provides Subareas to print SouthWare notes on selected SF Forms. These subareas offer flexible width and the option to select a specific note category. 

FlowPoints are also available so that you may use WorkFlow FlowMods to conditionally control whether a subarea prints on a form. This gives you the option to define multiple notes subareas and conditionally print only the ones that apply in a given situation.
​
The forms that support this feature are:
  • Sales Order Picking Ticket
  • Order Acknowledgement
  • Invoice
  • Quote
  • Service Order
  • Service Order Picking Ticket
  • Purchase Order
ability_to_print_notes_on_select_sf_forms.pdf
File Size: 436 kb
File Type: pdf
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ability to define multiple nl control records

6/30/2017

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The NetLink Control Record contains configuration information such as directories, URLs, security features, etc for using NetLink within a company.  There may be situations where you want to use an alternate configuration, such as when you have both internal users and external users and want them to use different directories or URLs.  This feature allows you to define and use multiple NetLink control record definitions for the same company data files.
Picture
define_multiple_nl_control_records.pdf
File Size: 494 kb
File Type: pdf
Download File

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new standard bill of materials pricing option

5/31/2017

0 Comments

 
In Standard Bill of Materials maintenance (IS0713) a new option will allow you to skip entry of the price of a miscellaneous stock item (stock number begins with a *) in order to use standard SW pricing. 
​
During Order Entry, the stock price will be used if one exists.  If not, you will be prompted to enter the price.
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