The SouthWare service scheduling portal now provides the optional ability to display MapQuest maps of service order locations and mobile technician locations. This function utilizes the MapQuest online service and requires a valid MapQuest Consumer Key. When you activate this feature the Service Scheduler portal displays a "Mapping" tab. When you choose this tab, a map will display with icons showing the locations of service orders and icon showing the last GPS position reported for each technician.
mobile technician time tracking
Now your service technicians can record time events throughout the work day accounting for time spent on service work, travel, meals, etc. The Time Tracking feature also provides:
technician manager portal
With this portal a manager may quickly and efficiently review the info available for service technicians. This info includes: