The Technician Installer Portal now provides technicians a simpler way of doing installation work by using a phone (or tablet) browser to: · View scheduled install work · See what items are to be installed · Record when they start/stop work on a service order · Capture a customer signature · Update finish status for a service order (including entering notes if needed) This portal is a subset of the SouthWare Mobile Tech portal and doesn’t allow any data entry except for signature and finish status/notes. It is designed to be easily usable on the smaller screen of a phone.
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