NEW Locked Record Management

SouthWare has added some built-in tools to help you resolve common conflicts caused by locked records.

Background
To ensure data integrity in SouthWare files, when a data record is being changed by a user it is locked so that only one user at a time may change the same record.  When you run a process such as End of Day it updates numerous records.  If another user has accessed one of those records in the maintenance or entry program and locked it for changing, the process will be paused on the record it can’t update.  The update process cannot continue until the record is unlocked by the other user. In some instances a user leaves their workstation with a record locked.  Resolving this can take time if you don’t know who has the record locked.  

Locked Logging
New tools are now available to help with this issue:

• New Locked Record Logging
• Selective Logging of Who has manually locked important records
  • Customers
  • Stock Items
  • Sales Orders
  • Service Orders
• Improved message information when an update encounters a locked record
• Option to display a Locked Record report
  • Shows current log of locked records for the file and info about the operator who locked it
  • Option to abort the workstation if not able to contact the operator (if have security to abort)