SouthWare has added some built-in tools to help you resolve common conflicts caused by locked records.
To ensure data integrity in SouthWare files, when a data record is being changed by a user it is locked so that only one user at a time may change the same record. When you run a process such as End of Day it updates numerous records. If another user has accessed one of those records in the maintenance or entry program and locked it for changing, the process will be paused on the record it can’t update. The update process cannot continue until the record is unlocked by the other user. In some instances a user leaves their workstation with a record locked. Resolving this can take time if you don’t know who has the record locked.
New tools are now available to help with this issue: